This page explains what information we collect when you use BabyPapaw, why we collect it, and how you can manage your data. We keep things straightforward and only ask for what we need to support your family.
Last updated: 15 January 2025
When you fill out a form on this site, book an intro call, or send us a message, we collect the details you choose to share. This typically includes your name, your baby's age, your email address, and the content of your message. If you schedule a video consultation, we may also note your preferred time zone and the sleep challenges you describe so we can prepare properly.
Like most websites, we automatically receive standard technical data such as your browser type, device type, and pages you visit. This helps us understand which guides are useful and keep the site working smoothly.
We use the information you provide to respond to your enquiries, prepare for consultations, send follow-up support messages, and share the digital sleep tracker if you are an active client. We may also use your email to send occasional updates about new guides or services, but only if you have agreed to receive them. Every such message includes a clear way to opt out.
We do not sell your personal information. We do not use your data for advertising profiles or share it with third parties for their own marketing purposes.
This site uses a small number of cookies to remember basic preferences and to collect anonymous analytics about how visitors move through the pages. This helps us see which articles and service descriptions are most helpful so we can improve the content. You can disable cookies in your browser settings at any time, and the site will still work for its main purpose.
Your information is stored securely and is only accessible to the people who need it to run this service. We rely on a small number of trusted processors for website hosting, email delivery, form handling, and scheduling. These providers are bound by their own data protection obligations and only process your data on our instructions.
We keep enquiry messages for up to twelve months and consultation notes for as long as you remain an active client. If you ask us to delete your data, we will remove what we can and confirm what has been erased.
You have the right to request a copy of the personal data we hold about you, to ask for corrections if something is inaccurate, and to request deletion of your information. You may also withdraw any consent you have given at any time, and we will stop using your data for that purpose. These rights apply regardless of where you live, and we will respond to any request within thirty days.
We are committed to clear and honest communication. We do not make misleading claims about guaranteed results, use fake urgency, or present fabricated endorsements. Sleep coaching is a supportive process, and every family's experience is different. If you ever feel something is unclear, please reach out and we will explain our approach openly.
If you have questions about this policy, want to access your data, or would like to request deletion, you can contact us at any time.